Information We Collect
When you register and use the ct200 platform, we collect several types of information to keep our services running smoothly and securely. Below are the categories of information we collect:
Account Information
This includes your full name, phone number, email address, and identity verification details provided during registration. This information is required to verify your identity and ensure that only the legitimate account owner can access it.
Payment Information (MYR)
We record transaction details in MYR, including deposit and withdrawal amounts, payment methods used (such as DuitNow, Touch 'n Go, or FPX), and transaction timestamps. Full bank account numbers are not stored directly by ct200 — payment processing is handled by third-party payment service providers that comply with industry security standards.
Device & Browser Information
We collect technical data such as device type, operating system, browser version, IP address, and language settings. This data helps us optimise platform performance for Malaysian mobile users and detect suspicious activity.
Usage Data
This includes pages visited, games played, session duration, login frequency, and betting history. This data is used to improve the user experience and maintain the integrity of the ct200 platform.
How We Use Your Information
The information we collect is used solely for the following purposes and will not be used beyond this scope without your consent:
- Identity verification and account security — ensuring every account belongs to a verified individual and that user funds are protected.
- Processing financial transactions — accurately and promptly processing deposits, withdrawals, and bonus adjustments in MYR.
- Platform improvements — analyses usage patterns to improve platform performance, interface design, and the mobile user experience.
- Customer Support — helping the ct200 support team resolve account, payment, or technical issues more efficiently.
- Legal compliance — meeting Malaysian legal requirements related to user identification and financial reporting where applicable.
- Service communications — sending important notifications related to your account, transactions, or policy changes. We do not send marketing communications without your consent.
Data Storage, Security & Sharing
Data Retention
Your personal data is stored on servers protected by data encryption and strict access controls. We retain your data for as long as your account remains active or as long as necessary to fulfil the purposes stated in this Policy, subject to any legal requirements that may mandate longer retention periods.
Security Measures
Ct200 employs a range of technical and organisational security measures, including SSL encryption for all data communications, role-based access controls for internal staff, continuous system monitoring to detect unusual activity, and clearly defined incident response procedures.
Sharing with Third Parties
Ct200 does not sell or rent your personal information to third parties for marketing purposes. We may share necessary data with payment service providers that process your MYR transactions, or with the relevant authorities as required by law. All third-party providers we work with are bound by data protection agreements.
User Rights & How to Contact Us
As a ct200 user, you have rights regarding your personal information. We respect these rights and will process your requests within a reasonable timeframe:
Request a copy of the personal information we hold about you.
Request corrections to any inaccurate or outdated information.
Request deletion of your data under certain circumstances as permitted by law.
To exercise any of the above rights or to enquire about this Privacy Policy, contact the ct200 team by email: [email protected]
Please include your username and a description of your request. We will respond within 7 business days.
We also reserve the right to update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. Any significant changes will be communicated to users via in-platform notifications or email. Continued use of the ct200 platform after changes are published constitutes your acceptance of the updated Privacy Policy.
For more information on how to use the platform or for general enquiries, visit our FAQ page which contains answers to our most frequently asked questions.
Your Data, Your Control
Ct200 is built on respect for the privacy of Malaysian users. Register today and enjoy a safe, transparent, and responsible online entertainment experience.
The ct200 team is here to help. Send us an email or visit our help page.
Frequently Asked Questions